How do I download my transactions from Online Banking?

To download Processed Transactions:

On the Account page, you can use the transaction download feature to save archival copies of checking and savings transactions that have been processed. Please Note: The download file includes only processed transactions; it does not include scheduled and pending transactions. Download file creation is available only for checking and savings accounts.

  • Select Download.
  • From the Date Range drop-down list, select one of the following.
    • Current Statement – Returns all transactions that were processed during the current statement period.
    • Previous Statement – Returns all transactions that were processed during the previous statement period.
    • Since Last Download – Returns all transactions that were processed since the date in the Date of Last Download field. Please Note: This option is only available if you have previously downloaded transactions.
    • All Transactions – Returns all available processed transactions up to 3 years prior.
    • Custom Date Range – Returns all transactions that were processed between any two dates. If this option is selected, the Start and End date fields appear.
  • From the Format drop-down list, select the format of the download file. The following options are available:
    • Comma-separated values (.csv)
    • Microsoft Money (.ofx)
    • QuickBooks 2005 & newer (.qbo)
    • Quicken 2005 & newer (.qfx)
  • Select Download Transactions.
  • The online banking service incorporates transactions that were processed during the specified date range into a download file (Transactions-NNNNNN-YYYY-MM-DD.XXX).
    • NNNNNN indicates the account’s number.
    • If the online banking service uses account masking for your accounts, the account number in the filename consists of only the unmasked numbers.
    • YYYY-MM-DD indicates the year, month, and day that the download process generated the file.
    • XXX indicates the file name extension for the specified file format.
  • The file includes the following fields:
    • Account – Account number for which you have exported transaction information.
    • ChkRef – For checks written against the account, the check number of the check. For other transactions, the reference number that is associated with the transaction.
    • Debit – Debit amount affecting the account balance. For deposit accounts, debits remove money from your accounts.
    • Credit – Credit amount affecting the account balance. For deposit accounts, credits add money to the account balance.
    • Balance (.CSV output) – Account balance after the transaction settles.
    • Available (.OFX, .QBO, .QFX output) – Balance available for immediate use. Your available balance may differ from your current balance because it may include transactions that have not yet settled.
    • Current (.OFX, .QBO, .QFX output) – Balance of the account before pending transactions have settled.
    • Date – Date on which the transaction posted.
    • Description – Description that is associated with the transaction.