Social Media Terms Of Use

Bank Five Nine is a full-service, independent, community bank that has served southeast Wisconsin since 1859.  We love to give back and be active to the communities we serve and would like to introduce you to another community we’re active in – the social community.

We’re on social networking sites such as Facebook, Instagram, LinkedIn and YouTube. Please read and review these Guidelines carefully. By accessing, posting, commenting, or using the Bank Five Nine Social Media Communities you accept and agree to be bound by these Guidelines, which Guidelines may be updated or changed by us from time to time without notice to you by updating this posting. If you do not agree with these Guidelines, do not access, post, comment or use the Communities. These Guidelines are in addition to and not in lieu of the Terms and Conditions found on the Bank Five Nine website.

Information on Bank Five Nine social network pages is general in nature, is provided for educational purposes only, and should not be interpreted as accounting, financial planning, investment, legal or tax advice or relied on for any decisions you may make. We encourage you to consult a professional for advice applicable to your specific situation.

Bank Five Nine may provide links from their social pages to other unaffiliated third party websites that we think may be interesting to you. By providing these links, Regions does not endorse or sponsor any of the products, services or content on the linked websites. Regions is not responsible for, and does not monitor the linked websites, and our Privacy and Security Policy does not apply to the linked websites.

Connecting with each other digitally and socially can be really informative and helpful. We would like to share some general guidelines for participation on our Bank Five Nine social media pages to make our online community the best it can be.

• Please protect your identity. Social networks are public so please don’t post anything you wouldn’t share publicly. In order to protect the security of your financial information, please do not share your social security number, online banking information, account numbers, debit or credit card numbers, or home address on our pages.
• We welcome conversations and feedback however we ask that participants keep the discussion civil and refrain from any language that could be seen as disrespectful or threatening. We may delete comments r posts that we deem to be: Profane, obscene, inappropriate, disruptive or unrelated. Indecent, sexually explicit or pornographic material of any kind — including masked profanity where symbols, initials, intentional misspellings or other characters are used to suggest profane language. Threats; personal attacks; abusive, defamatory, derogatory or inflammatory language; or stalking or harassment of any individual, entity or organization. Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. False, inaccurate, libelous or otherwise misleading in any way. Spam, or containing or linking to any kind of virus, malware, spyware or similar program that could cause harm to a user’s computer. Posts that appear to be illegal, offensive, abusive, defamatory or harmful will be deleted and the users who are posting such messages may be blocked.
• Please respect the privacy of our employees. We know our customers have great relationships with our branches and bankers, and we do encourage you to give “shout outs” if one is appropriate. However, please respect our employees’ privacy and refrain from posting any personal and identifiable information.
• We do our best to provide our customers with excellent service. If you feel we’re not, we hope you will contact us directly at (888) 569-9909 to talk about the issue.

Moderation:

We reserve the right to hide, or permanently delete, posts from any individual.

By engaging with our social network, you grant Bank Five Nine the right to utilize your posted content on our pages in any media without any legal or financial obligation to the poster.

We cannot take responsibility for the content or opinions posted by our users. Not all posts on our social networking sites necessarily reflect the opinions of Bank Five Nine, nor do we confirm their accuracy. We are not responsible for, and do not endorse third party sites or their content.

Monitoring & Contacting Us:

We welcome helpful feedback on how we can make our services and your experience better. If you have a concern with Bank Five Nine, or our products and services, we’re happy to listen.  If you have questions about a specific issue, your account, or require an immediate response, please call (888) 569-9909. You may also send us an email or stop by one of our branches where we would be happy to assist you!

We work hard to monitor all of our social media channels daily, during the hours of 8:30 a.m. – 4:30 p.m. Central Time, Monday – Friday, with the exclusion of all bank holidays. While we sometimes might respond after normal business hours, we cannot guarantee we will be able to address the issue until the following business day.

If you have questions about your account, or require an immediate response, please call (888) 569-9909, or send us an email.

Terms and Conditions for Use

Bank Five Nine social media presences are located on a platform owned, managed and controlled by the platform ( Facebook, LinkedIn, Instagram and YouTube) which are not affiliated with Bank Five Nine. Your use of these Bank Five Nine pages is subject to the platform’s privacy and security policies and their terms of use. You should carefully review these policies and terms of use, which are different from our Privacy and Security Policy.

Please refer to the following terms, conditions, agreements and policies, which outline how to use each social network.

Facebook Terms and Policies

Instagram Terms and Conditions

LinkedIn User Agreement

YouTube Terms of Service

Pinterest Terms of Service

We are excited to have you join us in the social community!