Pilot

Thank you for your time completing our survey! Your honest feedback is central to our mission to make lives better – we couldn’t do it without you!

Name(Required)

First Last

Email(Required)

What device are you using?(Required)

Have you needed to contact support?(Required)

What did you need help with? (i.e. first-time login, remembering password, finding bill pay)(Required)

Were the communications helpful?(Required)

What information in the communications was most helpful? Was anything missing?(Required)

Did you find the new platform intuitive and easy to use?(Required)

What was your overall first impression?(Required)

Was there anything you didn't like while using the platform?(Required)

What products did you use?(Required)

Money Management

Credit Score

Bill Pay

Transfers

Cards

Other (please explain)

Any additional comments?

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