Bank Five Nine And The Impact Of Coronavirus

Last updated on 7/1/20 at 9:15am

Branch Locations

We are pleased to announce that our branch lobbies have reopened. The hours of operation for our branch lobbies and drive-thru lanes are as follows:

Lobbies:
Monday - Friday: 9:00am - 5:00pm
Saturday: 9:00am - 12:00pm

Drive Thru Lanes:
Monday - Friday: 8:30am - 5:30pm
Saturday: 9:00am - 12:00pm

Our Milwaukee office has unique hours, and are as follows:
Personal Banking: By Appointment Only, Monday - Friday: 11:00am - 4:00pm
Video Teller: Monday - Friday: 9:00am - 5:00pm
ATM: Monday - Friday: 8:00am - 6:00pm

Please note that the above hours may differ from what is posted on lobby doors and drive thru windows.

For the safety of our customers and employees, you can expect to find the following when visiting one of our lobbies

• Acrylic germ shields placed at each teller window and banker desk
• Social distancing markers on the floor to encourage 6 feet of separation
• Hand sanitizer available for customers and employees
• Temporary suspension of coffee and cookie servings
• Temporary closure of drinking fountains
• We are not be requiring customers or employees to wear face coverings:
  • Should you choose to wear a mask into one of our lobbies, we will ask you to remove any hats, hoods and sunglasses to allow us to more easily identify you
  • Face coverings are available to any employee who wishes to wear one

Our digital banking solutions continue to be available for those who are not yet comfortable visiting us in person. We offer a complete suite of secure online and mobile banking resources, including mobile check deposit, online bill pay, and Zelle^®.

We appreciate your continued trust in Bank Five Nine as your community bank of choice. We will continue to be dedicated to providing you with distinctive customer service in our lobbies, through our drive thru lanes, and online.

For All Customers:

Fraudsters use global crises, like Coronavirus, to attempt to defraud you. Don't take the bait. Be alert to phishing emails and other Coronavirus-related scams. The Coronavirus (COVID-19) has provided fuel for cyber criminals to prey upon the public's concern about this global crisis. The scams are designed to trick people into sending money, to disclose personal information or to click on emails and websites that deliver computer malware onto your computer or network. These include:

• Impersonating a legitimate medical or health organization selling products that claim to prevent, mitigate, treat, diagnose, or cure Coronavirus.
• Posing as a government organization claiming to provide information about coronavirus, such as heat maps or infographics.
• Seeking donations for charitable causes related to the virus.
• Posing as an in-demand medical supply company offering to sell hard-to-find medical supplies to protect against the virus.

Learn the characteristics of some of the most common scams and how to protect you and your family at Our Security.

For the latest developments about the coronavirus, please visit the CDC's resource center here: https://www.cdc.gov/coronavirus/2019-nCoV/index.html

We understand that to fulfill our mission to Make Lives Better, we must be proactive in providing you with the resources you need to remain financially secure.