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Make Changes to your Debit Card

Request to make changes to your debit card.

Type of Maintenance

Upon verification, a new card will be mailed to your address within 7-10 business days. To obtain a new card in approximately 15 minutes, in lieu of this form please stop into any branch location at your convenience.

Close Card Options

After hours options to prevent debit card transactions:

- Call us at (800) 472-3272 after business hours.

- Login to your mobile app, select 'Manage My Cards', and block card.

               Need the app?  We've got you covered for Apple and Android.

Note that this option means that your card will be permanently closed.

To obtain an Instant Issue card in approximately 15 minutes, please stop into any branch location at your convenience.

Kindly note, you must be a signer on the associated account in order to obtain a card via Instant Issue.

Please note, we will need a signed form to complete this. Submitting this form will initiate the process and upon completion, a new card will arrive at your address within 7-10 business days. To obtain a new card more quickly, please update your selection to Instant Issue.

Please note, no replacement will be ordered at this time. You may always choose to obtain a new card in the future, at your convenience.

Name Change Status
This request can only be honored if your name has been updated in person and the change is on file with Bank Five Nine.

Please stop into any branch location to update the name on file with Bank Five Nine. You may obtain an Instant Issue card with your new name during this time.

Upon verification, a new card will be mailed to your address within 7-10 business days. To obtain a new card in approximately 15 minutes, in lieu of this form please stop into any branch location at your convenience.

Your Information

* items are required

Requests will be processed within 1 business day, and are subject to verification.