Cash Management FAQs
See below for a list of Frequently Asked Questions. Still need more information? We’re happy to help! Please contact a member of the Cash Management team.
At Bank Five Nine, Cash Management is about helping businesses manage cash flow through different products and services like online banking, Positive Pay and ACH Filtering, merchant services, payroll services, and ACH Origination to name a few.
By providing time saving products to manage day-to-day financial activity, Bank Five Nine’s cash management products allow the business owner to do what they do best…run their business.
Direct Deposit is a benefit to businesses and their employees. It eliminates the need to print and mail paychecks; potentially lessening time spent processing payroll and is more secure. Since payroll is transmitted electronically to the employee’s bank account, there is no more replacing lost checks, or the time and cost of placing a stop payment on a lost payroll check. With Direct Deposit through Bank Five Nine’s ACH product, an ACH user can process payroll anywhere, anytime with access to the Bank’s secure online ACH portal and can directly deposit funds into each employee’s account the day payroll is disbursed.
Payroll laws and processing are becoming more complicated each year. If you want to consider outsourcing the entire process, we have the answer for you. Integrated Payroll Services (IPS), a resource of Bank Five Nine, specializes in comprehensive payroll solutions. IPS is a family-owned and operated business located in Delafield. Like Bank Five Nine, IPS makes it a priority to learn about and understand their clients and their business. They have licensed CPAs on staff and a dedicated team of professionals in support who offer customer service and attention to detail that competitors simply cannot match. With IPS technology, clients always have full access to their payroll and Human Capital Management (HCM) data and find their user interface intuitive to operate, easy to integrate, and flexible enough to meet their needs.
Yes! Bank Five Nine’s Commercial Online Banking options allow a business to pay bills securely using Commercial Bill Pay. Like with ACH, you can setup recurring payments and one-time payments to individuals and other businesses. You can also pay from multiple Bank Five Nine accounts, make transfers to your accounts at another institution, and offer direct deposit payments for employees.
Yes! Bank Five Nine offers mobile banking and mobile deposit. Business customers can view their accounts, deposit checks, make transfers, and pay bills with Bank Five Nine’s mobile app.
Bank Five Nine has teamed up with Fiserv for merchant services. Fiserv offers a full line of solutions designed to complement the unique needs of businesses and their customers, state-of-the-art technology, excellent customer service, and more. You will work with a local Fiserv representative to help you with your credit card processing needs, website assistance, and other services associated with accepting credit cards and online services. We’ve already done the vetting for you so you can have confidence in Fiserv.
Yes! Bank Five Nine offers several solutions for business debit card protection.
Premium Texting
Premium Texting is available to all Bank Five Nine debit card holders and does not require enrollment. Customers with a text-enabled phone number will receive Premium Texts unless you explicitly opt-out of this service.
- SMS texts generated from 37268* (Save it as a contact)
*US Cellular customers receive texts from 20733
- No customer cost associated with the service
- Messages only sent between 8am and 9pm (cardholder time, based on area code)
CardValet
- Turn your debit card on and off
- Establish transaction controls based on: Spending limits, Merchant categories and Geographic locations
- Receive alerts when attempts are made outside of your allowed parameters
Notifi Alerts
- Create alerts to stay informed on debit card transactions, account activity and more
- Receive notification by SMS Text, Push Notification or Email
Mobile Wallet
Using Mobile Wallet to pay with your debit card or credit card utilizing Apple Pay, Samsung Pay or Google Pay is a more secure and easy way to make purchases. Your mobile device sends a unique, one-time passcode to the merchant’s terminal that doesn’t contain actual card information like your name or card number. Ensure that Mobile Wallet is installed on your phone and if not go to your app store to see if it’s available for download. Follow the easy on-screen instructions to load your card information to the app. Activation may be required if indicated in the on-screen instructions. Contact Bank Five Nine to activate your card during business hours.
Yes! Bank Five Nine offers different fraud prevention services to help protect against business account fraud.
To learn more, visit Positive Pay & ACH Filtering